Shipping policy

Processing Time:

  • All orders are processed within 5-6 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed the next business day.

Shipping Methods & Delivery Time:

  • Standard Shipping: 5-6 business days.
  • Delivery times may vary depending on your location and courier service.

Shipping Charges:

  • Shipping charges are calculated at checkout and depend on your location and the selected shipping method.
  • Free shipping may be offered on certain orders/promotions.

Order Tracking:

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can use this tracking number to monitor your order’s progress.

Shipping Restrictions:

  • We currently ship within India.
  • We do not ship to P.O. boxes or APO/FPO addresses.

Lost or Damaged Shipments:

  • OFFRAAG is not responsible for delays or lost shipments caused by the courier.
  • Please contact us immediately if your package is damaged or not delivered.

Address Accuracy:

  • Please ensure your shipping address is accurate and complete.
  • OFFRAAG cannot be held responsible for orders shipped to an incorrect address provided by the customer.