Terms of service

Welcome to OFFRAAG. By accessing or purchasing from our website (www.offraag.com), you agree to the following Terms of Service. Please read them carefully.

1. General

  • OFFRAAG is owned and operated by OFFRAAG

  • By using our website, you agree to comply with and be bound by these terms, as well as our Privacy Policy and Return/Refund Policy.

  • We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Products & Orders

  • All product descriptions, images, and prices are subject to change without notice.

  • We strive for accuracy, but minor variations in color or design may occur due to photography or screen display.

  • Placing an order means you accept responsibility for providing accurate details (address, contact info, etc.).

3. Payments

  • Payments must be completed at checkout using the available payment methods.

  • We do not store your card details; all transactions are processed securely.

  • Any additional charges (customs duties, local taxes, etc.) are the responsibility of the buyer.

4. Shipping & Delivery

  • We aim to ship orders promptly; however, delivery times may vary due to courier delays or unforeseen circumstances.

  • OFFRAAG is not responsible for delays beyond our control once the order is handed over to the courier.

  • Customers will receive tracking details via email/SMS once shipped.

5. Returns & Refunds

  • Returns are accepted only within 5 days of delivery and under conditions outlined in our Return & Refund Policy.

  • Unboxing video is mandatory for defective/damaged/incorrect product claims.

  • Size replacements are subject to availability. Refunds will be issued only if replacement is not possible.

6. Intellectual Property

  • All designs, images, text, and content on www.offraag.com are the intellectual property of OFFRAAG.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

  • OFFRAAG is not liable for any indirect, incidental, or consequential damages arising from use of our products or website.

  • Our maximum liability is limited to the value of the purchased product.

8. Governing Law

  • These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes will be subject to the exclusive jurisdiction of the courts in Nagpur, Maharashtra.